Status: The Corona Virus and Welland
This page is to update customers about the current situation at Welland Power.
Q: What is the Corona Virus?
A: COVID-19 is a new illness that can affect your lungs and airways. It's caused by a virus called coronavirus. The virus is generally not serious for people unless they are in an at risk group, however for people in these groups it can prove fatal.
Q: Why may this have an effect on deliveries and contracts.
A: Generally most orders are not significantly behind in production currently. This will depend on the exact product ordered however.
Due to the virus in other regions, shipping capacity is also limited and shipping rates to some destinations have more than doubled.
Q: Can I find out the status of my order?
A: Please contact your account manager as usual for updates.
Q: Can I increase the prioity of my order?
A: No, the priority and order is fixed in production; every customer would like their order to be given priority, but clearly this is not possible.
Q: How are Welland managing social distancing in the workplace?
A: Welland have introduced a number of additional measures to ensure staff remain safe, including hand sanitizing stations, restrictions on visitors and breaks in smaller teams.